Returns

Returns & Refunds Policy

We can only accept returns for items purchased through www.buybkb.com.

If you would like to return the items for any reason, we will gladly accept them. Please return them in their original packaging, unopened and unused, within 3 days of the delivery date. We will issue a refund to your original method of payment. Please note that original shipping charges are not refunded and that some products on sale may not be refundable with prior notice. All returns will be charged with a restocking fee (20% of the purchase amount), and it will be deducted from the refunded amount.

*Please note that you are responsible for shipping costs and the safe return of goods, we cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service.

*We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

*Please note that partial order cancellations are not available.

*All return refunds are processed within approximately 7-10 days upon arrival at our distribution center.

*Please note that our return policy may change at any time without notification.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by E-mail: kbeauty.bkb@gmail.com; Hotline: 01716 430 338